Returns & Refunds

At Hive to Home, each product is handcrafted in small batches with care.

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Due to the nature of our personal care products, we do not accept returns on used items.

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If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery at admin26@hivetohomeco.com. Include your order number and a photo of the issue, and we will gladly work with you to make it right. 

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If a return is approved, items must be unused and in the original packaging. 

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We reserve the right to refuse returns that do not meet these conditions. 

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Thank you for supporting our small business.